Q: Can I return my order?
A: If you aren’t pleased with your order, Auto-BodyParts.com will take returns within 21 days after the date of purchase if you would like to exchange your order for other auto body parts or a reimbursement. (However, we do not accept returns on any painted parts – no exceptions whatsoever.) All returns will be charged a 10% fee. Any shipping charges are not refundable either, and you are accountable for the return shipping cost. If the return is because of a mistake we have made, there will be no restocking fee and shipping will be repaid. If you would like our complete return policy or have further questions, please contact us.
Q: What is OEM?
A: OEM is an abbreviation for Original Equipment Manufacturer which is a manufactured product or component, like a replacement auto body part, made by the manufacturer of the original part. For instance, if you purchase a BMW OEM bumper, it is a bumper that is initially made by BMW. We at Auto-BodyParts.com carry an extensive assortment of OEM parts from a variety of manufacturers.
Q: What parts are available for painting and what are the costs?
A: Auto-BodyParts.com paints fenders, hoods, bumpers, mirrors and radiator supports.
These parts come painted and painting is included in the price:
Bumpers (Front or Rear)
Please allow up to 10-15 business days for our experts to complete the painting service and the parts to be delivered to you.
Q: Can I cancel my order?
A: If you need to cancel your auto body parts order, please call us at (630)-458-0082 as soon as you can. All orders that are cancelled over 48 business hours after they were made will be charged a 10% restocking fee. If an order has been shipped, it can no longer be cancelled.
Q: What is CAPA?
A: CAPA means Certified Automotive Parts Association. CAPA is a non-profit organization who tests the correctness and quality of automotive parts to persuade competition in the industry. Parts with this certification will have the CAPA seal by the description throughout the website.
Q: What is my car’s model year?
A: You can find your vehicle’s year from the vehicle identification number (VIN). The 8th digit from the right end of the VIN is the model year of your specific vehicle. Use our guide below to figure out the year of your vehicle:
Years 1980 through 2000
A – 1980, B – 1981, C – 1982, D – 1983, E – 1984
F – 1985, G – 1986, H – 1987, J – 1988, K – 1989
L – 1990, M – 1991, N – 1992, P – 1993, R – 1994
S – 1995, T – 1996, V – 1997, W – 1998, X – 1999, Y – 2000
Years 2001 through 2009
1 – 2001, 2 – 2002, 3 – 2003, 4 – 2004, 5 – 2005
6 – 2006, 7 – 2007, 8 – 2008, 9 – 2009
Years 2010 through 2013
A – 2010, B – 2011, C – 2012, D – 2013
If an error is made and a product is listed at an incorrect price, we shall maintain the right to refund or cancel orders placed at the incorrect price.